Marketplace Terms
Rules for using Koreanshop, browsing products and placing orders.
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Terms & Conditions
Please read these terms carefully before using Koreanshop. By accessing or shopping on our website, you agree to follow the conditions below.
Vendor Responsibility
Sellers are responsible for authenticity, quality, inventory and fulfilment.
Customer Safety
Account security, lawful use and restricted activities are clearly covered.
If you do not agree with any part of these terms, please do not use our website.
01
General Information
Koreanshop is an eCommerce marketplace platform that offers Korean and international products through multiple sellers and vendors.
We reserve the right to update, modify or change these Terms & Conditions at any time without prior notice.
By continuing to use the website after changes are posted, you accept the updated terms.
02
Eligibility
You are at least 18 years old or using the website under parental supervision.
The information provided by you is accurate and complete.
You will use the website only for lawful purposes.
03
Product Information
We strive to ensure product details, images, descriptions, pricing and availability are accurate.
Product images may slightly differ from the actual product due to lighting, packaging updates or screen settings.
Certain products may have updated packaging from manufacturers, and we may correct errors without prior notice.
04
Pricing & Payments
Prices displayed on the website may change without notice.
Payments must be completed through approved payment methods available on the website.
Orders are processed after successful payment confirmation, and pricing errors may lead to cancellation or refusal.
05
Shipping & Delivery
Delivery timelines are estimates and may vary depending on location, courier service, customs clearance or external factors.
International products may be subject to customs duties, import taxes or additional local authority charges.
Customers are responsible for paying applicable customs or import duties where required.
06
Returns & Refunds
Returns and refunds are subject to our Return & Refund Policy.
Opened or used products, damaged products caused by customer misuse, personal care or hygiene-related items and products without original packaging may not be eligible.
Refund processing time may vary depending on payment providers and banks.
07
Vendor Responsibility
Koreanshop operates as a multi-vendor marketplace.
Individual sellers and vendors are responsible for product authenticity, product quality, inventory accuracy and shipping fulfilment.
Koreanshop may take necessary action against vendors who violate marketplace standards or customer trust.
08
User Accounts
Users are responsible for maintaining the confidentiality of their account credentials.
You agree not to share login credentials, use another user account without permission or engage in fraudulent activity.
Koreanshop reserves the right to suspend or terminate accounts involved in suspicious or abusive activity.
09
Prohibited Activities
Users must not use the website for illegal activities, attempt to hack or disrupt the website, upload harmful software, post false or misleading content or violate intellectual property rights.
Any misuse of the platform may result in legal action.
10
Privacy
Your use of the website is also governed by our Privacy Policy.
By using Koreanshop, you agree to the collection and use of information in accordance with our policies.
11
Termination
We reserve the right to suspend or terminate access to the website at any time without prior notice if any user violates these Terms & Conditions.
12
Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with applicable laws and regulations.
Any disputes arising from use of the website shall be subject to the appropriate legal jurisdiction.
13
Contact Us
If you have questions regarding these Terms & Conditions, you may contact us through the official contact details available on the website.
Need clarification?
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