Return Support
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Returns & Refunds
A simple return flow for eligible products, with clear rules for hygiene, consumable items, refund review and support.
Return Window
14 days
Refund Review
2-5 days
Condition Required
Sealed
Return Eligibility
Unused & Original
The product should be unused, undamaged and returned with labels, invoice and original packaging.
Restricted Categories
Opened food, hygiene, personal care and skincare items may not qualify due to safety guidelines.
Wrong or Damaged Item
If you receive a damaged or incorrect product, contact support with photos as soon as possible.
Refund Process
Raise a Request
Share your order number, issue details and product photos with support.
Quality Check
The returned item is inspected before refund approval.
Refund Completion
Approved refunds are processed to the original payment method or eligible store credit.
Related policy
View Shipping Policy
Want to understand delivery timelines first?
Review shipping timelines, courier movement and delivery support before raising a return request.