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Terms & Conditions

Welcome to Koreanshop. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
If you do not agree with any part of these terms, please do not use our website.
1. General Information
Koreanshop is an eCommerce marketplace platform that offers Korean and international products through multiple sellers/vendors. We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice.
By continuing to use the website after changes are posted, you accept the updated terms.
2. Eligibility
By using this website, you confirm that:
  • – You are at least 18 years old or using the website under parental supervision.
  • – The information provided by you is accurate and complete.
  • – You will use the website only for lawful purposes.
3. Product Information

We strive to ensure that all product details, images, descriptions, pricing, and availability are accurate. However:

  • – Product images may slightly differ from the actual product due to lighting, packaging updates, or screen settings.
  • – Certain products may have updated packaging from manufacturers.
  • – We do not guarantee that all descriptions or content are error-free.

Koreanshop reserves the right to correct any errors or inaccuracies without prior notice.

4. Pricing & Payments
  • – All prices displayed on the website are subject to change without notice.
  • – Payments must be completed through the approved payment methods available on the website.
  • – Orders will only be processed after successful payment confirmation.
  • – In case of pricing errors, Koreanshop reserves the right to cancel or refuse any order.
5. Shipping & Delivery
  • – Delivery timelines are estimated and may vary depending on location, courier service, customs clearance, or other external factors.
  • – International products may be subject to customs duties, import taxes, or additional charges imposed by local authorities.
  • – Customers are responsible for paying any applicable customs or import duties.

Koreanshop is not responsible for delays caused by courier companies, customs processing, or unforeseen circumstances.

6. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Products may not be eligible for return in cases such as:

  • – Opened or used products
  • – Damaged products caused by customer misuse
  • – Personal care or hygiene-related items
  • – Products without original packaging

Refund processing time may vary depending on payment providers and banks.

7. Vendor Responsibility

Koreanshop operates as a multi-vendor marketplace. Individual sellers/vendors are responsible for:

  • – Product authenticity
  • – Product quality
  • – Inventory accuracy
  • – Shipping fulfillment

However, Koreanshop may take necessary action against vendors who violate marketplace standards or customer trust.

8. User Accounts

Users are responsible for maintaining the confidentiality of their account credentials.

You agree not to:

  • – Share your login credentials with others
  • – Use another user’s account without permission
  • – Engage in fraudulent or harmful activities on the website

Koreanshop reserves the right to suspend or terminate accounts involved in suspicious or abusive activities.

9. Prohibited Activities

Users must not:

  • – Use the website for illegal activities
  • – Attempt to hack, damage, or disrupt the website
  • – Upload harmful software or malicious code
  • – Post false, misleading, or offensive content
  • – Violate intellectual property rights

Any misuse of the platform may result in legal action.

10. Privacy

Your use of the website is also governed by our Privacy Policy. By using Koreanshop, you agree to the collection and use of information in accordance with our policies.

11. Termination

We reserve the right to suspend or terminate access to the website at any time without prior notice if any user violates these Terms & Conditions.

12. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws and regulations.

Any disputes arising from the use of this website shall be subject to the appropriate legal jurisdiction.

13. Contact Us

If you have any questions regarding these Terms & Conditions, you may contact us through the official contact details available on the website.